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Züs
  • About Züs
  • Concepts
    • Architecture
      • Mining on the Züs Blockchain
        • Onboarding a New Miner or Sharder
        • Block Production Protocol
        • Block Finalization
        • Merkle Patricia Trees(MPT) and Recovery
        • View Change and Distributed Key Generation(DKG)
      • Payment
      • Storage
      • Token Bridge Protocol
      • Resources
    • Tokenomics
      • Staking Process
      • Block Rewards
      • Delegation
    • Store
    • Earn
    • Build
    • NFT
  • Resources
    • Whitepapers
      • Tokenomics Paper
      • Architecture Paper
      • Storage Paper
    • Patents
      • NON-FUNGIBLE TOKEN BLOCKCHAIN PROCESSING
      • FREE STORAGE PROTOCOL FOR BLOCKCHAIN PLATFORM
      • TRANSFERRING CONTENT VIA PROXY RE-ENCRYPTION
      • STREAMING CONTENT VIA BLOCKCHAIN TECHNOLOGY
      • SPLIT-KEY WALLET ACCESS BETWEEN BLOCKCHAINS
      • ENFORCING SECURITY PARAMETERS SPECIFIED BY AN OWNER ON A BLOCKCHAIN PLATFORM
      • CLIENT AUTHENTICATION USING SPLIT KEY SIGNING ON A BLOCKCHAIN PLATFORM
      • BLOCKCHAIN CONTENT PURCHASING PROTOCOL
      • BLOCKCHAIN BASED PRIVACY COMPLIANCE PLATFORM
      • SYSTEMS AND METHODS OF SELF-ADMINISTERED PROTOCOLS ON A BLOCKCHAIN PLATFORM
      • SYSTEMS AND METHODS OF AGGREGATE SIGNING OF DIGITAL SIGNATURES ON MULTIPLE MESSAGES SIMULTANEOUSLY U
      • SYSTEMS AND METHODS OF BLOCKCHAIN PLATFORM FOR AUTOMATED ASSET BASED PROVISIONING OF RESOURCES
      • SYSTEMS AND METHODS OF SELF-FORKING BLOCKCHAIN PROTOCOL
      • SYSTEMS AND METHODS OF SUSTAINABILITY PROTOCOL USING DISTRIBUTED BLOCKCHAIN APPLICATION WITH IoT SEN
      • SYSTEMS AND METHODS OF BLOCKCHAIN PLATFORM FOR DISTRIBUTED APPLICATIONS
  • API Reference
    • Endpoints
      • Block
      • Client
      • Connection
      • DNS
      • File
      • Smart Contracts
      • Blobber Stats
      • Transactions
      • Miners and Sharders
        • Stats
        • State
        • Diagnostics
        • Configuration
        • Smart Contract State
        • Smart Contract Stats
        • Chain Stats
  • Hackathon
    • Register to Hackathon
      • How to Add Members to Hackathon Team
    • Repos
    • Documentation
  • Products
    • Bolt
      • Get Started
      • Stake
      • Activity
      • Buy ZCN
      • Sell ZCN
      • Send Tokens
      • Receive Tokens
      • Settings
        • Manage Profile
        • Wallet
        • Read Pool
      • Troubleshooting
    • Vult
      • Sign Up
      • Upload File
      • Upload an Encrypted File
      • Upload a File to a Folder
      • Share a Uploaded File
      • Move a Uploaded File
      • Delete a File
      • Make File Available Offline
      • Troubleshooting
    • Atlus
      • Dashboard Overview
      • Service Providers
      • Charts
        • Market Charts
        • Network Charts
        • Storage Charts
        • Züs Explainer
      • Blockchain
      • Server Map
    • Blimp
      • Sign Up
        • Buy ZCN for Storage
      • Use Blimp as Direct Storage
      • Use Blimp as S3 Server
        • S3 Operations
      • Use Blimp for Cloud Migration
      • Manage Allocations
        • Extend Size
        • Extend Duration
        • Add Blobber
        • Replace Blobber
        • Make allocation Immutable
        • Freeze Allocation
        • Cancel Allocation
    • Chimney
      • Get Started
      • Deploy Blobber on Own Server
      • Deploy Blobber on Rented Server
      • Stake Blobber
      • Add Blobber
      • Monitor Blobbers
      • Visualize Blobber Logs
      • View Blobber Rank
    • Chalk
      • Sign Up
      • Create NFT Collection
        • Buy ZCN for NFT via ERC token
        • Buy ZCN for NFT via Credit card
      • Explore NFT Collections
      • My NFTs
      • Profile
        • Withdraw Earnings
        • Manage Collections
  • Guides
    • Zus GO SDK
    • Zus JS SDK
    • Zbox CLI
      • Repo
      • Get Started
      • Creating and Managing Allocations
      • Uploading and Managing Files
      • Lock and Unlock Tokens
      • Tips and Troubleshooting
    • Zwallet CLI
      • Repo
      • Get Started
      • Zwallet Operations
      • Staking on miners and sharders
      • Burn and Mint Tokens using Zwallet
      • Troubleshooting
    • Add a Blobber
      • Repo
      • Getting Started
    • Add a Miner/Sharder
      • Repo
      • Getting Started
    • Setup a Blockchain
      • Repo
      • Quickstart
        • Understand the Script
      • Step 1: Set up the project
      • Step 2: Setup the network for Züs components
      • Step 3: Initialize and Build the Züs components
      • Step 4: Start Sharder and Miner Containers
      • Step 5 : Create a wallet using zwalletcli
      • Step 6: Starting the blobber containers
      • Step 7: Validate Züs deployment
      • Step 8: Creating an Allocation on Blobber
      • Restarting Sharder and Miner Containers with CleanDB.
      • Additional Tips and Troubleshooting
    • Glossary
  • Support
    • Help Center
      • Community
      • Issues on Github
      • Contact Us
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Troubleshooting

PreviousMake File Available OfflineNextAtlus

Last updated 1 year ago

If you're experiencing an issue with Vult app, please follow these troubleshooting steps. Keep in mind that you should always make sure you're running the latest version of the Vult app as well as the latest version of your web browser before following these steps.

  1. Check Internet Connection:

    • The first step is to ensure that you have a stable internet connection.

    • This involves verifying that your device is connected to a network and that the network is functioning properly.

    • Troubleshoot any connectivity issues, such as resetting your router or connecting to a different network if necessary.

  2. Logout and Sign in:

    • If your internet connection is fine but you're still facing issues, consider logging out of the application

    • Logging out and then signing back in can help refresh your session and resolve certain issues related to user authentication.

    • Make sure you have your login credentials handy before logging out.

  3. Restart Web Browser:

    • If logging out and signing in doesn't solve the problem, the next step is to restart your web browser.

    • Close the browser completely, including all open tabs, and then reopen it.

    • This action can clear cache and temporary data that might be causing issues with the website or application you're using.

Still no luck? Something might not be loading properly because of settings or someone else. a problem via discord so we can investigate.

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