> For the complete documentation index, see [llms.txt](https://docs-old.zus.network/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-old.zus.network/products/vult/troubleshooting.md).

# Troubleshooting

If you're experiencing an issue with Vult app, please follow these troubleshooting steps. Keep in mind that you should always make sure you're running the latest version of the Vult app as well as the latest version of your web browser before following these steps.

1. Check Internet Connection:
   * The first step is to ensure that you have a stable internet connection.
   * This involves verifying that your device is connected to a network and that the network is functioning properly.
   * Troubleshoot any connectivity issues, such as resetting your router or connecting to a different network if necessary.
2. Logout and Sign in:
   * If your internet connection is fine but you're still facing issues, consider logging out of the application 
   * Logging out and then signing back in can help refresh your session and resolve certain issues related to user authentication.
   * Make sure you have your login credentials handy before logging out.
3. Restart Web Browser:
   * If logging out and signing in doesn't solve the problem, the next step is to restart your web browser.
   * Close the browser completely, including all open tabs, and then reopen it.
   * This action can clear cache and temporary data that might be causing issues with the website or application you're using.

Still no luck? Something might not be loading properly because of settings or someone else. [Report ](https://discord.gg/NhWcPJNU7W)a problem via discord so we can investigate.


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